Ensemble-designs BrightEye 3 Analog to SDI Converter with TBC and F User Manual download pdf (Page 13)

WARRANTY AND FACTORY SERVICE

Warranty

Ensemble Designs, Inc. warrants this product to be free from defect in material

and workmanship for a period of five years from the date of delivery. During this

two year warranty period, Ensemble Designs, Inc. will repair any defective units

at Ensemble’s expense if the unit should be determined to be defective after con-

sultation with a factory technician.

This warranty is not transferable. Any implied warranties expire at the expira-

tion date of this warranty.

This warranty does not cover a defect that has resulted from improper or unrea-

sonable use or maintenance as determined by us. This warranty is void if there is

any attempt to disassemble or adjust factory set presets without factory autho-

rization.

Factory Service

If you require service (under warranty or not), please contact Ensemble Designs

and ask for Customer Service before you return the unit. This will allow the

service technician to provide any other suggestions for identifying the problem

and recommend possible solutions.

You may also refer to the technical support section of the Ensemble web site for

the latest information on your equipment at the URL below:

http://www

.ensembledesigns.com/support

If you return equipment for repair, please get a Return Material Authorization

Number (RMA) from the factory first.

Ship the product and a written description of the problem to:

Ensemble Designs, Inc.

Attention: Customer Service RMA #####

870 Gold Flat Rd.

Nevada City, CA 95959 USA

(530) 478-1830

Fax: (530) 478-1832

http://www.ensembledesigns.com

Be sure to put your RMA number on the outside of the box.

BrightEye-13

1 2 ... 8 9 10 11 12 13 14 15 16 17 18 ... 21 22

No comments

Ensemble-designs BrightEye 3 Analog to SDI Converter with TBC and F User Manual Page 13